Open another tab and surf to the same website again.ĥ. You will see the encoded version of your address in the bottom field of the screen.Ĥ. Enter your email address in the top field of the web page. Go to in order to convert your credentials.Ģ. You need to convert your username and password into the Base64 format in order to pass the authentication phase of the test.ġ. Note down these three pieces of information. Account password – if you can’t remember the password you gave for your email account, reset it.Email account – if you haven’t set up an email account yet within your hosting service, do that now.Email server name – this will be listed as the Outgoing Server in your Email settings within your hosting plan.You need the following information from your email or web host in order to proceed: The command prompt in the Telnet window should display Microsoft Telnet>. Click on this option to open a Telnet Window. This time you will see the Telnet utility appear as the best match for your search. Once the installation has finished, the window will close.Ĥ. Scroll down to Telnet Client, check the box next to it and press the OK button.Ī progress window will appear and show the process of installation for Telnet.

Click on Turn Windows features on or off. Type Telnet into the search field in the toolbar at the bottom of your desktop.Ģ. Telnet is available in Windows 10 but it isn’t activated. So, if you can’t get your email client to send any mails, then the problem lies with your client.īy confirming all of the details that you have for your mail server by logging into it directly with Telnet, you narrow down the source of your email problems.

If you can send an email directly from the mail server’s operating system and it actually arrives at its intended destination, then your email system troubleshooting has at least confirmed that you have the right mail server address, the right username, and the right password. One way to test your mail server is to connect to it through a Telnet session rather than through an email client.

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